FAQ - Frequently Asked Questions

What kind of paper do you use?
Our Signature Matte cardstock has a smooth, natural finish and is 110lb cover weight. This is available in both White and Natural White (Off-White)

Our Signature Shimmer cardstock is is 107lb cover weight. This cardstock creates a lustrous look with a soft glimmer that adds radiance and elegance to your invitations. This is available in White and Champagne.

We have four cardstock options to choose from, ensuring you get exactly what you want and need for your special occasion.

How long will it take to receive my order?
Although lead time varies by product, we generally ship orders within 7-10 business days after proof approval. At APS Weddings we provide free standard Ground Shipping for all US orders. With Ground Shipping, your order should arrive within 12 to 14 business days after you approve your proof. Expedited shipping and processing are also available. Please contact orders@apsweddings.com or 732-898-2628 and reference your order number and we will make every effort to accommodate!

Do I need to register for an account?
Registration is not required to browse our site. However, customers will have to register prior to placing an order.

How long have you been in business?
Although APS Weddings is a new line of business, our company has been in the custom stationery business for over 7 years. Collectively we are an experienced team of designers and printer extraordinaires that deliver nothing but the best product and experience every time.

What printing options do you offer?
We offer flat digital printing through our website. We may also be able to accommodate letterpress printing requests for certain designs - if you are interested in learning more, please email us at info@apsweddings.com or call us at 732-898-2628.

What types of envelope do you offer?
Our signature euro flap envelopes, in the color of your choice, are free with every card order. Return address printing is an optional service and is an extra cost.

Do you offer samples?
We wholeheartedly believe in our products but we encourage you to order samples of our stationery designs in order to fully experience the high quality of our paper and printing techniques. Currently you may receive up to four free samples at no cost to you. While we will do our best to match your design, your sample may not be exactly what you see on the screen. All samples are pre-printed so we can get them to you as soon as possible.

What if I want to see an actual sample of my invitation?
No problem! We understand you wanting everything to be picture perfect. We can provide a hard-copy, printed sample of your invitation ordered for a $25 fee. This is available after you have approved the artwork but before we go to press with your full order.

What if I need my invitations quickly?  Expedited shipping and processing are also available. Please contact orders@apsweddings.com or 732-898-2628 and reference your order number and we will make every effort to accommodate!

I’d like to work with a designer on a completely custom design. Is this possible?

Absolutely. We have been creating custom designs for years. Email us at info@apsweddings.com and we’ll connect you with one of specialized designers over at Art Paper Scissors Design.

I made a mistake while placing my order. What do I do?
Contact us immediately at info@apsweddings.com or 732-898-2628. If you have not yet received or approved your proof, we can help with changes such as increased quantity, change in shipping address, or change in shipping method. Once you have approved your proof, we are unable to make any changes to your order.

Will I be able to see a proof before going to print?
You will receive a complimentary digital proof of your order before it goes to print. A member of our professional design team will check each item in your order to ensure every detail matches what you've requested. If we have any questions regarding your order, a designer will personally contact you via the phone number and/or email address you provided at checkout. You will receive your digital proof within 2-3 business days. If you haven't yet approved your proof, you can still make changes to any items in the order. Please email info@apsweddings.com or call us at 732-898-2628 with any changes to your proof and reference your order number in the email.

I received my proof and would like to make a change. Is this possible?
Yes, of course! You have the option and freedom to customize your invitation to your liking. You can contact us about any changes you would like make.

Can I make changes after approving my proof?
Sadly no. Once you approve your proof, we send orders immediately to print and are no longer able to make any design changes. Please carefully review your proof prior to approving it.

How do I cancel my order?
Please contact us immediately at info@apsweddings.com or 732-898-2628. Please note a $50 cancellation fee will apply. If you have already approved your proof, we will not be able to cancel your order. Please allow up to two billing cycles for any refunds to be reflected on your credit card.

How do I return my order?
We are unable to process returns, however, if we have made an error while processing or printing your cards, we will gladly reprint the cards at no additional cost to you.

I am having trouble placing an order or using the site. Can you help?
Of course! Please send us an email at orders@apsweddings.com or call us at 732-898-2628 and we will be happy to help!

What can I customize?
You are able to customize the paper, invitation color, enclosure style and enclosure color on the website. So many options!! If you don’t see what you are looking for or would like something a bit more custom, no sweat, just shoot us an email at info@apsweddings.com or call us at 732-898-2628 and we will connect you with one of our talented designers over at Art Paper Scissors Design. It’s that easy.

What shipping methods do you offer?
We ship via USPS Priority Mail. If you would like expedited shipping, please contact us at orders@apsweddings.com or 732-898-2628 and we can arrange for that.

Do you ship to P.O. Boxes?
We do not ship to P.O. boxes or APO/FPO addresses at this time.

Do you charge sales tax?
APS Weddings is located in New Jersey. We are required by law to charge sales tax on orders shipped within New Jersey.

I don’t see my question answered here on the FAQ page. Who can I contact?
Oh shoot! We apologize that you still have questions. Rest assured, we will do our best to help. Email us at info@apsweddings.com or call us at 732-898-2628.